FAQ

Our store is curated for the modern, conscious individual who values sustainable luxury, minimalist design, and bohemian spirit. Whether you’re looking for timeless Ready-to-Wear pieces, artisanal Accessories, or ethically-crafted staples for your wardrobe, our collections for Women and Men are designed with intention and quality in mind.

We prioritize sustainable and innovative materials, such as our signature Okobor™ alt-leather, regenerated leather, and organic cotton. Each piece, from our Alt-Leather Bags to our Scarves and Shoes, is crafted with a commitment to reducing environmental impact while maintaining high standards of beauty and durability.

Every item in our curated collection—whether it’s Eyewear, Hats & Caps, or Ready-to-Wear—is meticulously inspected by our team before dispatch. We believe in offering only pieces that meet our rigorous standards for craftsmanship and design.

We accept Visa, MasterCard, JCB, and PayPal. Our checkout process is secure, transparent, and designed for your peace of mind, with no hidden fees.

Yes, we are proud to offer worldwide shipping to our global community. However, please note that delivery to some remote regions and specific areas within Asia may be subject to restrictions or extended timelines. If you have concerns about your location, please contact our customer service team for specific information.

We offer two clear, fully-trackable shipping methods to suit your needs:

Standard Shipping: Carried by DHL or FedEx. Delivered within 10-15 business days after dispatch for a flat fee of $12.95. Ideal for a balance of speed and reliability.

Free Shipping: Carried by EMS. Delivered within 15-25 business days after dispatch. Complimentary on all orders over $50. Ideal for the conscious shopper who plans ahead and values an economical, no-rush delivery.

After you place your order, our team takes 1-2 business days to carefully prepare and inspect your selection. You will receive a tracking number via email as soon as your package is dispatched with our carrier partners.

Aligning with our belief in intentional purchases, we offer a 15-day return policy from the date you receive your order. This gives you time to ensure your new pieces are a perfect fit for your conscious wardrobe. For detailed instructions, please contact our customer service team.

We strive for perfection in every order. If your item arrives damaged or is not what you ordered, please contact us immediately at [email protected]. We will work swiftly to resolve the issue in line with our commitment to transparency and responsibility.

Just as we meticulously curate our collections, we have designed a delivery process that is transparent, reliable, and aligned with our values. From minimizing complexity in our pricing to partnering with globally recognized logistics providers, we aim to make the journey of your ethically-crafted pieces to your home as seamless and responsible as the pieces themselves.